Process

A predictable mandate,
from enquiry to payout.

Four phases, one dedicated contact and a written feasibility review within 48 hours. No fee until you decide to proceed.

≤ 48 hrsFrom enquiry to feasibility review
3–9 mo.Typical case duration
1Dedicated, named investigator
≤ 2 daysReview per payout

The four phases

How an Elite Recovers mandate actually runs.

Each phase has a clear starting point, fixed deliverables and ends with a written report. You always know where your case stands and what comes next.

01

Phase 01 · Enquiry & feasibility

Report and feasibility

≤ 48 hrs to assessment

You submit a confidential enquiry. We open a file, assign an investigator and prepare a written feasibility review with a recommended approach. There are no costs in this phase.

What we do

  • Confidential first call, confidentiality agreement
  • File opened, case number issued
  • Investigator assigned and introduced
  • Initial classification of the scheme

What you get

  • Signed confidentiality agreement
  • Written feasibility review
  • Honest verdict: realistic, partial or unlikely
  • Fee quote if you wish to proceed
02

Phase 02 · Investigation & tracing

Investigate and trace

2–8 weeks, case-dependent

Our team and forensic partners reconstruct the scheme, trace the funds through mixers and bridges, and attribute counterparties to identifiable destinations.

What we do

  • Reconstruction of the full sequence
  • On-chain tracing across all networks involved
  • Attribution to regulated exchanges and providers
  • Court-ready preservation of evidence

What you get

  • Trace map across all chains involved
  • Counterparty intelligence report
  • Court-ready evidence pack
  • Update at every milestone
03

Phase 03 · Recovery

Freeze and recover

4–24 weeks, jurisdiction-dependent

Coordinated engagement with exchange compliance teams, regulators and partner law firms. Recovered funds, including tranches, are credited to your Recovery Vault balance on receipt.

What we do

  • Freezing and disclosure requests to exchanges
  • Civil action through partner law firms
  • Chargebacks and suspicious activity reports via banks
  • Coordination with sanctions authorities where needed

What you get

  • Status update on every measure
  • Credit to the Recovery Vault
  • Transaction reference for every credit
  • Honest reports, including setbacks
04

Phase 04 · Custody & payout

Payout via the Recovery Vault

≤ 2 business days per payout

Once your identity is verified, you request a payout. We review the request and release the funds to your wallet or bank account.

What we do

  • Verification of identity and proof of ownership
  • Compliance review of the payout
  • Release to wallet or bank account
  • Closing and archiving of the file

What you get

  • Confirmed identity profile
  • Payout with on-chain or bank reference
  • Final report with audit trail
  • Ongoing access to your documents

Setting honest expectations

What we do, and what we never do.

Recoveries fail when expectations and reality drift apart. That is why we share the honest view from the start, so you can decide before any fee.

What we do

  • We tell you upfront whether recovery is realistic
  • We name a dedicated investigator from day one
  • We update you as soon as new findings arrive
  • We hold recovered funds segregated
  • We quote fees in writing before work begins

What we never do

  • Ask for private keys or seed phrases
  • Ask for bank or card details
  • Promise a fixed recovery rate
  • Charge a success fee without a result
  • Call or message you unsolicited

Client area · full transparency

One place, one reliable status.

Every active case has its own client area: status, a timeline of investigator updates, identity verification progress, Recovery Vault balances, payout history and a direct support channel.

  • Live case status with phase indicator
  • Timeline of all updates and milestones
  • Recovered balances per currency
  • Payout requests with references
  • Direct support, no public channels
Case ER-2481 · Phase 03Illustrative example
Feasibility review deliveredPhase 01 · complete
Done
Trace map and evidence packPhase 02 · complete
Done
Freezing request at Exchange APhase 03 · freeze confirmed
Active
Civil applicationPhase 03 · filed via partner law firm
In progress
Identity verificationPhase 04 · documents requested
Pending
Recovery Vault balance2.60 BTC
Last update 2 days ago

Ready to start?

Open a confidential case. We tell you whether recovery is realistic before any fees are incurred.

Open a case